Category: Dry Cleaners

Why GreenEarth Matters to Today’s Consumers

Trust is at the center of every great brand. As Esi Eggleston Bracey, Unilever’s Chief Growth and Marketing Officer, says: “People trust brands they love and companies that use their data responsibly. Employees trust companies that support them, have responsible practices, and treat them as people.” In today’s marketplace, where consumers are more informed and… Continue reading Why GreenEarth Matters to Today’s Consumers

Debunking the Myth: Why GreenEarth Cleaning Delivers Superior Results Without Aggressive Chemicals

There’s a common misconception in the dry cleaning industry: environmentally non-toxic dry cleaning solvents can’t possibly clean as well as traditional solvents.At GreenEarth Cleaning, we’ve heard this myth many times, and we’re here to set the record straight. Our patented silicone-based dry cleaning system isn’t just better for the planet—it’s proven to clean garments as… Continue reading Debunking the Myth: Why GreenEarth Cleaning Delivers Superior Results Without Aggressive Chemicals

Services To Elevate Your Dry Cleaning Business

Running a dry cleaning business is no longer just about getting clothes spotless, it’s about offering convenience, added value, and an experience that keeps customers coming back. With competition growing and customer expectations shifting, owners who expand their services beyond the basics can set themselves apart and drive steady growth. Here are five services that… Continue reading Services To Elevate Your Dry Cleaning Business

How Video Advertising Is Boosting Business for Dry Cleaners

Author: Sara Prince In today’s fast-moving digital world, it’s not enough for dry cleaners to rely solely on word of mouth or printed coupons. As more consumers look online for convenient, trustworthy services, video advertising has emerged as a game-changing tool for dry cleaners to attract attention, build trust, and ultimately grow their businesses. Why… Continue reading How Video Advertising Is Boosting Business for Dry Cleaners

Uncovering the Real Cost: How to Accurately Calculate Your Costs and Maximize Profit in the Dry Cleaning Industry

In the competitive world of dry cleaning, profitability doesn’t come from simply having a steady stream of customers, it comes from understanding your numbers. Many dry cleaners underprice their services because they haven’t calculated their true costs. Without a true understanding, profit margins shrink, and long-term sustainability becomes uncertain. So, how do you truly calculate… Continue reading Uncovering the Real Cost: How to Accurately Calculate Your Costs and Maximize Profit in the Dry Cleaning Industry

Capturing Content To Promote Your Dry Cleaning Services

Author: Ayanna Russell We know running a dry cleaning business keeps you busy and let’s be honest, stopping to take a photo isn’t always top priority. However, here’s the thing: the everyday work you and your team do is exactly what your customers (and future customers) want to see. Whether it’s restoring a leather jacket,… Continue reading Capturing Content To Promote Your Dry Cleaning Services

GreenEarth Cleaning Launches Legacy Awards to Honor Industry Leaders

During the 2024 DLI Hall of Fame ceremony at the Dry Cleaning and Laundry Expo West in Las Vegas, GreenEarth Cleaning proudly introduced its inaugural Legacy Awards. These awards, represented by custom-crafted hourglasses, were presented to Jim Douglas and Mike Nesbit in recognition of their outstanding contributions to the dry cleaning industry. The hourglasses serve… Continue reading GreenEarth Cleaning Launches Legacy Awards to Honor Industry Leaders

How to Manage Customer Complaints: A Guide for Dry Cleaning Owners

Author: Ayanna Russell Running a dry cleaning business is no easy task. From handling delicate fabrics, tight deadlines, to high customer expectations, the list never seems to end. But no matter how hard you work to deliver top-notch service, customer complaints are inevitable. Whether it’s a stain that didn’t come out as expected or a… Continue reading How to Manage Customer Complaints: A Guide for Dry Cleaning Owners

Mary

Mary Pham
Customer Service Manager

Mary joined the GreenEarth team in 2022 as an administrative assistant. She provides support as the bridge between our GreenEarth team and Affiliates. Mary is from Kansas City and enjoys spending time with her rescue dog, Benny, at local dog parks and dog-friendly restaurants.

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Andy

Andy Lien
Technical Director

Andy leads GreenEarth Cleaning’s technical operations, supporting Affiliates with equipment performance, process optimization, and complex troubleshooting. He provides technical guidance, oversees technical support initiatives, and ensures consistent, high-quality technical standards across the network.

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Kevin

Kevin Burditt
Technical Support Representative

Kevin provides technical support to Affiliates by assisting with equipment performance, process optimization, and operational troubleshooting. With more than 30+ years of industry experience spanning plant management, equipment and plant design, and chemical applications, he supports Affiliates with informed guidance on complex operational and system-related challenges.

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Michael

Mike Lee
Technical Support Representative

Mike provides technical support to Affiliates by diagnosing mechanical issues, assisting with repairs, and supporting overall system performance through phone and video consultations. With extensive hands-on mechanical experience and engineering training, he supports complex troubleshooting and operational efficiency.

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Corey2

Corey Prochaska
Technical Support Representative

Corey provides technical support to Affiliates by troubleshooting machine issues, supporting equipment performance, and assisting with process optimization. Drawing on his background in manufacturing and automation, he helps resolve operational challenges and supports efficient day-to-day machine operation.

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Mary

Ryan Myers
Technical Support Representative

Ryan provides technical support to Affiliates by troubleshooting equipment issues, assisting with repairs, and supporting optimal machine performance through online and phone-based support. With extensive experience working on complex, precision systems, he supports efficient operation and reliable performance across a wide range of technical scenarios.

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Scott

Scott Steele
Director of Licensing and Distribution

Scott oversees licensing operations and manages all incoming and outgoing product. In his role, he ensures accurate processing, compliance, and efficient distribution to support Affiliates and partners.

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Angela

Angela Harris
Business Development Manager

Angela leads business development initiatives by identifying, onboarding, and supporting new GreenEarth Cleaning partners. She manages lead follow-up, builds strong partner relationships, and collaborates with Affiliates to support business growth, operational success, and market expansion.

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Colson

Colson Retherford
Warehouse Manager

Colson oversees warehouse operations including inventory management, retail and freight shipping, and quality control. He ensures products are accurately handled, stored, and distributed to support efficient operations and timely fulfillment.

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Joseph

Joseph Huerta
Warehouse Team Member

Joseph supports production and shipping operations by fulfilling orders, handling materials, and ensuring products are accurately packaged, labeled, and prepared for distribution. He assists with shipping and receiving, operates warehouse equipment, and supports production-line activities while following safety and quality standards.

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Erin

Erin Horne
Marketing Manager & Brand Manager

Erin works closely with Affiliates to build, strengthen, and promote their brand presence across multiple platforms. She supports marketing strategy and execution across social media, advertising, in-store materials, and digital campaigns. In addition to Affiliate support, Erin leads brand development, communication strategy, and creative direction for GreenEarth Cleaning, managing national campaigns, digital content, and initiatives that drive brand awareness across the professional garment care industry.

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Ayanna

Ayanna Russell
Social Media Manager

Ayanna collaborates with Affiliates to provide social media support and guidance, helping them build and maintain a strong, consistent brand presence online. She assists Affiliates in navigating social platforms, creating engaging content, and connecting with audiences in a digitally driven world.

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Garry

Garry Knox
Sustainability Director

Garry works with fashion brands, manufacturers, and fashion resellers to support their sustainable textile aftercare journey with GreenEarth Cleaning. Based in the UK, he also helps secure GreenEarth Cleaning recommendations on care labels and brand websites, strengthening visibility and alignment with sustainability goals.

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Tara2

Tara Clark
Partnership Director

Tara builds strategic partnerships across the fashion ecosystem, with a core focus on developing relationships with fashion designers and retailers, driving education and engagement, and leading testing and pilot initiatives. Drawing on half a lifetime's experience in dry cleaning and retail, alongside extensive experience in the arts, not-for-profit and consultancy sectors, Tara connects commercial insight with creative and values-driven collaboration.

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